Returns & Exchanges
We stand behind the quality of our premium strength equipment and offer a 30-day return window for all NÜOBELL products in their original packaging. If you are not completely satisfied with your purchase, our team is here to ensure a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Equipment
Securely pack your NÜOBELL weights and cradles in their original heavy-duty boxes with all protective foam to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided shipping label and drop off the package at an authorized carrier location; please note that return shipping fees may apply.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.
